Long Term Support and Aftercare
The long-term support and aftercare on Control4 systems is one of the most important things to consider when owning a Control4 system and should be front and centre of your mind when you’re selecting a Control4 dealer as this is one of the services that many other dealers fail to properly provide.
As a company, we think about support from the moment we sit down with a client as we know that by working with technology at some point no matter how well we design a system it’ll have a hiccup. Whether it be the lounge Sky box locking up, you’ve forgotten a password or just need some friendly guidance, we’ll be here supporting you long after your project completes or your old dealer is out of business.
Depending on the level of support you need we can offer services to proactively monitor your smart home system and fix little issues as they arise. We can also proactively notify you of any internet outages that may affect your WiFi along with reduced costs for engineer time, upgrade and priority response times.
We can offer support between the hours of 9am-9pm seven days a week via our dedicated support phone number or email address that is exclusive to aftercare clients.
Please contact us to find out more about the levels of support can offer and the costs involved.